Hampton Inn & Suites Birmingham-Pelham - I-65

Let me first say that the property and room were comfortable. We stayed here last year and they had construction going on, need less to say the construction is still ongoing. I really hope that they had touch up work to do in the room we were in cause there were things in bathroom that was absolutely horrible from a construction standpoint. Mud for drywall not sanded or painted, silicone was sloppy on tile and in places where it shouldn’t be, and grout missing from tiles on the floor. This is a Hilton property and as I stated earlier if the room, if finished, to me shouldn’t be up to Hilton standards. None of this affected our stay though. Bed and the room were comfortable and met what we expected. Will stay here again.

Hotel staff was very friendly on check-in and the Booking.com rate was honored. Hotel was conveniently located to the interstate, but far enough away to keep the road noise down. The room was recently updated and bathroom was well equipped and clean.

Upgrades going on, noisy but not a problem. Hotel staff was friendly, no problems during our stay. Excellent hot breakfast and plenty of clean, comfortable seating. Nice fireplace and TV in dining area. Hotel manager Cynthia was very friendly and made sure that we were comfortable.

Brooke, the lady on the front desk who checked us in gave us exceptional & friendly service with emergency contact information in case of potential need for our medical condition. Also information for veterinary services should we have needed them. The breakfast was delicious.

The continental breakfast was ontime, plentiful, with a variety of menu items. As always, allprepared food was delicious, my grandson enjoyed the waffle and fruit loops!